Welcome to The Daily Drape Sales’ FAQ section! We’ve compiled answers to common questions about our fashion-forward pieces, effortless delivery, and seamless shopping experience. Can’t find what you’re looking for? Our style-savvy customer care team is always ready to assist at [email protected].
About Our Products
1. What types of clothing does The Daily Drape Sales specialize in?
We curate trend-conscious women’s apparel including dresses, pants & shorts, skirts, and tops – perfect for building a versatile wardrobe that transitions effortlessly from office to evening. Our collection features premium pieces at 30-50% off retail prices.
2. Do you offer petite sizing?
Yes! We’re proud to offer petite-inclusive sizing across many of our trend pieces. Look for size specifications in each product description.
3. How current are your fashion trends?
Our buyers constantly refresh our collection with seasonally relevant styles, from blouson sleeve tops to scallop-hem dresses. We focus on timeless elegance with contemporary twists.
Ordering & Payment
1. What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure, hassle-free checkout.
2. Is my payment information secure?
Absolutely. We use industry-standard encryption to protect all transactions. We never store full credit card details on our servers.
3. Can I modify my order after payment?
We process orders quickly to get your styles to you fast! Please double-check your items and shipping address before completing payment, as we cannot modify orders once submitted.
Shipping & Delivery
1. Where do you ship?
We offer global delivery (excluding some remote areas and parts of Asia). During checkout, simply enter your address to confirm service availability.
2. What are my shipping options?
Standard Shipping ($12.95 USD): Via DHL/FedEx, arrives in 10-15 business days after dispatch with full tracking.
Free Standard Shipping: Via EMS for orders over $50 USD, arrives in 15-25 business days after dispatch.
Style Tip: Combine multiple trend pieces to qualify for free shipping while creating coordinated looks!
3. How long does order processing take?
All orders are processed within 1-2 business days (excluding weekends/holidays) after payment confirmation. You’ll receive a shipping notification email with tracking details.
4. Will I need to pay customs fees?
International customers may be subject to customs fees, which vary by country and are the recipient’s responsibility. These are separate from our shipping charges.
Returns & Exchanges
1. What’s your return policy?
We accept returns within 15 days of delivery. Items must be unworn, unwashed, with tags attached, and in original packaging. See our full Return Policy for details.
2. How do I initiate a return?
Email our customer care team at [email protected] with your order number and return request. We’ll guide you through our simple return process.
3. When will I receive my refund?
Processed refunds typically reflect in your account within 5-10 business days after we receive and inspect your return. Original shipping fees are non-refundable.
Account & Customer Service
1. How do I contact customer service?
Our style specialists are available via email at [email protected]. We typically respond within 24-48 business hours.
2. Where is The Daily Drape Sales located?
Our headquarters is at 1501 New Hampshire Avenue, Lynn Haven, US 32444, but we serve fashion-forward customers worldwide!
3. How can I stay updated on new arrivals?
Subscribe to our emails for first access to limited-time deals and hot picks at 30-50% off premium pieces. Follow us on social media for styling inspiration!
At The Daily Drape Sales, we’re committed to making your fashion journey as effortless as our draped silhouettes. Happy styling!