At The Daily Drape Sales, we want you to love every fashion find as much as we do. If something isn’t quite right, our hassle-free return policy ensures your style journey remains seamless.

Our Return Policy

We accept returns and exchanges within 15 days of receiving your order. All items must be:

  • Unworn, unwashed, and in original condition
  • With all tags attached
  • In the original packaging

Note: For hygiene reasons, final sale items and undergarments cannot be returned or exchanged. This includes select intimates marked as “Final Sale.”

How to Return or Exchange

  1. Initiate Your Request: Email our style-savvy support team at [email protected] with your order number and return/exchange details within 15 days of delivery.
  2. Pack Securely: Once approved, pack your items securely in the original packaging with all tags attached.
  3. Ship Back: Include the completed return form (we’ll email this to you) and ship to:
    The Daily Drape Sales Returns
    1501 New Hampshire Avenue
    Lynn Haven, US 32444
  4. Track Your Return: We recommend using a trackable shipping service as we cannot be responsible for lost return packages.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or defective. For exchanges, we’ll cover the cost of shipping your new item once we receive the return.

Refund Process

Once we receive and inspect your return:

  • Timing: Refunds are processed within 5-7 business days
  • Method: Funds will be returned to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Shipping Costs: Original shipping fees are non-refundable

Please note it may take additional time for your bank or credit card company to process and post the refund.

Exchange Process

For exchanges:

  1. Follow the standard return process
  2. Clearly indicate the replacement item(s) and size/color preferences
  3. We’ll ship your new item once the return is received and approved

If the exchange item is of higher value, you’ll be charged the difference. For lower value items, we’ll refund the difference.

Return Request Template

Subject: Return/Exchange Request – Order #[Your Order Number]

Dear The Daily Drape Sales Team,

I would like to request a [return/exchange] for my recent order (#[Your Order Number]). Below are the details:

  • Item(s) for return/exchange: [Item Name, Color, Size]
  • Reason: [Please specify – size issue, color mismatch, etc.]
  • Preferred action: [Refund/Exchange for [Item Name, Color, Size]]

Please advise next steps at your earliest convenience.

Best regards,
[Your Full Name]
[Your Email Address]
[Your Contact Number – optional]

Damaged or Defective Items

If your item arrived damaged or defective, please contact us immediately at [email protected] with photos of the damage and we’ll arrange for a replacement or refund at no additional cost to you.

For any other questions about our returns policy, our style-conscious support team is always happy to help at [email protected].

Thank you for shopping with The Daily Drape Sales – where effortless style meets hassle-free service.