At The Daily Drape Sales, we’re committed to making your fashion journey as effortless as our styles. Below you’ll find all the details about our shipping options and hassle-free return process.

Shipping Information

Order Processing

We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Options

We offer two convenient shipping methods to suit your needs:

  • Standard Shipping ($12.95) – via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping – via EMS for orders over $50 (15-25 business days after dispatch)

Note: Delivery times are estimates and may vary depending on your location and customs processing. We currently ship worldwide except to certain Asian countries and remote areas.

Accepted Payment Methods

We accept: Visa, MasterCard, JCB, and PayPal

Easy Returns & Exchanges

We want you to love every fashion find as much as we do. If something isn’t quite right, our hassle-free return policy ensures your style journey remains seamless.

Return Policy Overview

  • Returns and exchanges accepted within 15 days of receiving your order
  • All items must be unworn, unwashed, and in original condition with all tags attached
  • Must include original packaging

Important: For hygiene reasons, final sale items and undergarments cannot be returned or exchanged. This includes select intimates marked as “Final Sale.”

How to Return or Exchange

Follow these simple steps for a smooth return or exchange:

1. Initiate Your Request

Email our style-savvy support team at [email protected] with:

  • Your order number
  • Return/exchange details
  • Reason for return

Requests must be made within 15 days of delivery.

2. Pack Securely

Once approved:

  • Pack items securely in the original packaging
  • Ensure all tags are attached
  • Include the completed return form (we’ll email this to you)

3. Ship Back

Send your return package to:

The Daily Drape Sales Returns
1501 New Hampshire Avenue
Lynn Haven, US 32444

Recommendation: Use a trackable shipping service as we cannot be responsible for lost return packages.

4. Track Your Return

Keep your tracking number to monitor your return shipment.

Return Shipping Costs

  • Customers are responsible for return shipping costs
  • We cover return shipping only if the item arrived damaged or defective
  • For exchanges, we’ll cover the cost of shipping your new item once we receive the return

Refund Process

Once we receive and inspect your return:

  • Timing: Refunds processed within 5-7 business days
  • Method: Funds returned to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Note: Original shipping fees are non-refundable

Please allow additional time for your bank or credit card company to process and post the refund.

Exchange Process

For exchanges:

  • Follow the standard return process
  • Clearly indicate the replacement item(s) and size/color preferences
  • We’ll ship your new item once the return is received and approved
  • If the exchange item is of higher value, you’ll be charged the difference
  • For lower value items, we’ll refund the difference

Damaged or Defective Items

If your item arrived damaged or defective, contact us immediately at [email protected] with photos of the damage. We’ll arrange for a replacement or refund at no additional cost to you.

Return Request Template

Use this template to ensure we have all needed information:

Subject: Return/Exchange Request – Order #[Your Order Number]

Dear The Daily Drape Sales Team,

I would like to request a [return/exchange] for my recent order (#[Your Order Number]). Below are the details:

  • Item(s) for return/exchange: [Item Name, Color, Size]
  • Reason: [Please specify – size issue, color mismatch, etc.]
  • Preferred action: [Refund/Exchange for [Item Name, Color, Size]]

Please advise next steps at your earliest convenience.

Best regards,
[Your Full Name]
[Your Email Address]
[Your Contact Number – optional]

Need Help?

Our style-conscious support team is always happy to assist with any questions about our shipping or returns policy. Contact us at [email protected].

Thank you for shopping with The Daily Drape Sales – where effortless style meets hassle-free service.